THE INSTITUTE OF BANKING & FINANCE
TERMS & CONDITIONS OF USE
This Policy statement was last updated on 20 June 2024.
Thank you for visiting www.ibf.org.sg (hereinafter, the "Site").
GENERAL
1. These Terms and Conditions of Use (“Terms”) describe the rules for visitors to the Site and constitutes a legally binding and enforceable agreement between you and The Institute of Banking and Finance Singapore, its affiliates, and subsidiaries (collectively, “IBF”, “we”, “our” or “us”). For the purposes of these Terms, “you” or “your” shall mean a visitor of the Site who may include, but not be limited to, individuals or businesses whom we interact with.
2. By using the Site, you agree to be bound by the Terms, and consent to the collection, use, and disclosure of personal data as described in our Privacy Policy which is incorporated by reference into these Terms. You are advised to read the Terms and Privacy Policy located at https://www.ibf.org.sg/privacy-policy carefully before using the Site. If you do not agree to the Terms, please exit and leave the Site immediately.
3. IBF reserves the right, at its absolute discretion without giving any prior notice, to make any changes to these Terms, the content, text, links, graphics, logos, icons, photos, audio, videos, or other materials uploaded, downloaded, or appearing on the Site (the “Content”), and the facilities and services that are made available through the Site, including transactions that are made via the Site (collectively, the “Services”).
4. You acknowledge that these Terms shall remain in full force and effect for as long as you are receiving or accessing the Site or using the Services from us, and you acknowledge that your continued use of the of the Site shall constitute acceptance of these Terms.
5. Where you are accessing the Site, using the Services, or viewing the Content on behalf of an entity, you represent and warrant that you are fully authorized to access or use the Site, its Services or the Content.
6. These Terms & Conditions of Use may be changed from time to time at the sole discretion of the IBF. All changes will be posted on this page, and your use of this Site after such changes have been posted will constitute your agreement to the modified Terms & Conditions of Use and all of the changes. You should therefore read this page carefully each time you visit the Site.
7. Nothing in these Terms shall create or be deemed to create a partnership, an agency, or a relationship of employer and employee between you and us.
ACCESS TO THE IBF PORTAL - LOGIN VIA PASSWORD
8. You must create an account to log in, access, and use the IBF Portal, which enables you to use certain Services on the Site. By creating an account, you authorise us to collect and use certain information, including but not limited to your name, residential address, contact number, and nationality.
SINGPASS LOGIN
9. You may require a valid SingPass to create an account, log in, access, or use the IBF Portal. Upon the expiration or termination of your SingPass, you may not be able to log in to and access the IBF Portal. You are solely responsible for maintaining the confidentiality of your SingPass. You agree that you will not divulge or share access information of your SingPass and access to the Site and/or the IBF Portal using the same with any third party for any reason. During your first login to the IBF Portal, or any subsequent login, you may be prompted or required to enter additional information, including but not limited to your name, email address, and contact number. You represent and warrant that all information provided by you is accurate, current, and complete and undertake to maintain and update your information to keep it accurate, current, and complete.
10. You may be issued with a login, password, or other details to enable you to access to the IBF Portal. These access details may be designed to protect your personal information or other confidential information.
11. You acknowledge and agree that you must not disclose your login name, password, or any other access details to any person and that you must otherwise keep them safe and secure. You waive all claims for any loss arising out of access to a personal account, profile, or another part of this Site by a third party (whether authorised or not) as a result of any failure by you to keep your access details safe and secure.
12. You acknowledge and agree that you are solely responsible for any transaction, communication, data, instruction or activity conducted through your SingPass Account, whether or not such transaction or activity is connected with your activity on the IBF Portal, and you are solely responsible for compliance with the terms of use of your SingPass account.
13. You acknowledge that if any information by you is untrue, inaccurate, not current, or incomplete, IBF may suspend your access to the IBF Portal, its Content, and any of the Services without any liability to you.
INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS
14. We own and/or are entitled to enforce all proprietary rights in the Site, and in all Content, copyright, trademarks, trade names, service marks, and other intellectual property rights related thereto. The Site contains copyrighted material, trademarks, and other proprietary information by us and/our licensors. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights.
15. All Content is owned and controlled by us and/or our licensors and is protected by worldwide copyright laws. You may download or review the Content strictly for non-commercial purposes only, for which we grant you a limited, non-exclusive, non-assignable, and non-transferable licence for that purpose, provided you comply with these Terms.
16. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the Content or copies of the Content supplied to you or which appears on the Site nor use any such Content in connection with any business or commercial enterprise. We reserve the right to terminate the limited license granted by us if there is any unauthorized use of the Content.
17. Trademarks not owned by us that appear on the Site are a property of their respective owners who may not be affiliated with or connected to us. You agree to comply with all copyright, trademarks, and other proprietary rights of such third parties when you use the Site. We will not be responsible for any copyright, trademark, or proprietary rights infringements caused by third party material on the Site.
18. Graphics and images on this Site are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective copyright owners.
THIRD PARTY CONTENT
19. The Site may contain hyperlinks to websites or platforms operated by third parties. We do not control such websites or platforms and we do not review, control or monitor the materials found there. We are not responsible for their content or privacy practices. Such hyperlinks are inserted for convenience and reference only and are not an endorsement of material at those sites, or any associated organization, product or service.
20. You are responsible to make your own decision about the accuracy, currency, reliability and correctness of information contained in linked external websites or apps. Information, data, programs or materials which are offensive, pornographic, unsuitable for minors’ access or otherwise of a criminal or violent nature may infiltrate or become accessible through the Site due to circumstances beyond our control and we make no representation as to the suitability of the information accessible for viewing by minors or any other persons.
21. By using the Site, you will be assuming all risks associated with use of the Site including risk of your computer, software or data being damaged by any virus which might be transmitted to or activated via the Site or your access to it.
RESTRICTIONS ON USE OF INFORMATION AND MATERIALS
22. Except as otherwise provided the Contents and Services, including for the avoidance of doubt the information embodied therein, accessible on the Site, shall not be reproduced, republished, uploaded, posted, transmitted, sold, or otherwise distributed in any way, without the prior written permission of IBF. In addition, the information, Contents and Services, including this Site may not be used for any illegal purpose or in any manner inconsistent with these Terms.
23. You may download one copy of any information provided in this Site onto a single computer for your own personal non-commercial use provided that you keep intact all accompanying copyright and other proprietary notices.
24. Modification of any of the Services or Contents or use of the Services or Contents for any other purpose will be a violation of IBF's copyright and other intellectual property rights.
USER CONTENT
25. IBF is not responsible or liable for the conduct of users or the
views, opinions, statements, and information expressed, uploaded, or submitted by
users for display on the Site (“User Content”). User Content submitted
to the Site may not screened.
26. With respect to such User Content, the Site acts as a passive
conduit for such distribution and IBF is not responsible for such User Content.
Any opinions, advice, statements, services, offers, or other information in the
Services provided by users are those of the respective author(s) or
distributor(s) and not of IBF. We neither endorse nor guarantee the accuracy,
completeness, or usefulness of any such User Content. IBF shall not be
responsible for any breach of any contractual obligation or infringement of any
third-party rights.
MONITORING
27. IBF has the right, but not the obligation, to monitor User Content or the conduct of any user submitted through, posted on or viewable via the Site, to determine compliance with these Terms and any other applicable rules that we may establish, from time to time. IBF has the right in our sole discretion to edit or remove any material submitted to or posted in any online discussion forum or chat room provided through our Site, or to otherwise restrict the access of any user to any part of the Site.
TERMINATION
28. IBF reserves all rights to deny or restrict access to this Site to any particular person, or to block access from a particular IP address to this Site, at any time, without ascribing any reasons whatsoever.
GENERAL DISCLAIMERS
29. Under no circumstances will IBF be liable for any loss or damage caused by your reliance on any Content or the use of any Service.
30. All Content, including User Content, as well as Services on or accessible from the Site are provided “as is” without warranty of any kind, either express of implied. To the fullest extent permitted by law, IBF hereby disclaims any warranty:
(a) As to the accuracy, correctness, completeness, reliability, timeliness, non-infringement, title, merchantability of fitness for any particular purpose of the Content or the Services; and
(b) That the Site, the Content, and the Services will be uninterrupted or error-free, or that defects will be corrected or that this Site and the server is and will be free for all viruses, worms, and/or other harmful or invasive elements.
31. Neither IBF, nor our affiliates, and subsidiaries shall be liable for any injury, damage, or loss of any kind caused as a result (direct or indirect) of the use of the Site, including but not limited to any injury, damage, or loss suffered a result of reliance on the Contents or usage of the Services on the Site. Neither IBF nor any of their respective third party agents shall have any responsibility or liability for any injury, damage, or loss caused by negligence, omission, or fault of IBF, and/or its employees, agents, or sub-contractors in connection with the Site.
32. IBF disclaims any responsibility or liability for any loss caused to or damage suffered by you if any person should obtain possession of or control over your SingPass Account, any Designated Payment Method (as defined below) or Linked Service (as defined below) (collectively, “Platforms”), which results in the loss or compromise of information about you, personal data or any confidential information stored on or by these Platforms or the occurrence of unauthorized transactions on the IBF Portal in connection with these Platforms. You acknowledge and agree that you will at all times exercise reasonable care to prevent the loss, disclosure, unauthorised use or compromise of these Platforms in any transaction with IBF.
33. All specific disclaimers, limitations and indemnities in these Terms shall not derogate from the generality of this Section.
LIMITY OF LIABILITY
34. In no event shall IBF, its affiliates, officers, directors,
agents, partners, employees, licensors, and/or representatives be liable to you
or any other person or entity for any direct, indirect, special, incidental,
consequential, or exemplary damages (including, but not limited to, damages for
loss of profits, loss of data, loss of use, or costs of obtaining substitute
goods or services) arising out of the use, inability to use, unauthorized
access to, or use, or misuse of the Services or Site by you, any third party,
or any other user, whether based upon
warranty, contract, tort (including negligence) or otherwise, even if IBF has
been advised of the possibility of such damages or losses.
INDEMNIFICATION
35. You hereby agree to indemnify, hold harmless, and defend to the fullest extent the Site, IBF, its affiliates, officers, directors, agents, partners, employees, licensors, and representatives against any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, legal fees, resulting directly or indirectly from a claim arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation, and warranties under these Terms.
36. Where you are an entity, you agree to defend, indemnify, and hold harmless to the fullest extent the Site, IBF, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents, and advisors from and against any and/or all claims, liabilities, costs, demands, causes of action, damages, and expenses including but not limited to attorneys’ fees and expenses, arising out of the breach of these Terms by your representatives or officers.
37. Notwithstanding the indemnification given by you, IBF shall have the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you under this section and in such case, you agree to fully cooperate as reasonably required with such defence and in asserting any available defences.
USE OF COOKIE
38. A cookie is a small text file that a website can send to your
browser, which may then be stored on your system. We use cookies in some of our
pages to collect information about users of our website (for example, store
users’ preferences and record session information), and the information that we
collect is then used to ensure a more personalised service level for our users.
You can adjust settings on your browser, so that you will be notified when you
receive a cookie. If you wish to disable the cookies associated with these
technologies, you may do so by changing the settings on your browser. However,
by doing so, you may not be able to use certain functions or enter certain
sections of the Site.
NON-IBF LINKS & CONTENTS
39. Solely for convenient purposes to users, this Site contains links to certain non-IBF sites in which their Terms Of Use may differ from those of the IBF. The IBF shall not be responsible for the contents and privacy practices of these other websites. Hence, we would like to suggest that you should consult their Terms Of Use accordingly.
LINKS TO THIS SITE FROM OTHER WEBSITES
40. Except as set forth below, caching and links to, and the framing of this Site or any of the Services or Contents is prohibited.
41. Linking to the home page - You may link to the home page of this Site, upon notifying IBF in writing. However, please note that IBF reserves the right to disable any link to the home page of this Site should IBF consider the link to be inappropriate.
42. Hyper-linking to an internal page of this Site (not being the home page) -You must make a specific request for, and secure permission from IBF prior to hyper-linking to, or framing, this Site, the Services, or its Contents, or engaging in similar activities. IBF reserves the right to impose conditions when permitting any hyper-linking to, or framing of this Site, the Services, or its Contents
43. Your linking to, or your framing of this Site, the Services, or its Contents constitute acceptance of these Terms. This is deemed to be the case even after the posting of any changes or modifications to these Terms. If you do not accept these Terms, you must discontinue linking to, or framing of this Site, the Services, or its Contents.
44. In no circumstances shall IBF be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia, or other devices used or appearing on websites that link to this Site, the Services, or its Contents.
45. IBF reserves all rights to disable any links to, or frames of any site containing inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy, or publicity rights.
46. IBF reserves the right to disable any unauthorized links or frames and disclaims any responsibility for the content available on any other site reached by links to or from this Site, the Services, or its Contents.
TRANSACTIONS WITH IBF
47. From time to time, you may be required to make certain payments to IBF, as the case may be, subject to terms and conditions that may be imposed by IBF from time to time.
48. In order to enable payments to be made to IBF, we employ the use of the following payment methods only:-
a) unique Quick Response code (“QR Code”) shared with you by IBF for the purposes of receiving payments ("PayNow QR Code"),
b) bank transfer to IBF’s designated bank account, or
c) via accepted credit or debit cards (the “Designated Payment Methods”)
49. IBF accepts the use of all cards, digital or physical, supported on the VISA and Mastercard networks (“Cards”).
50. IBF does not accept payments made in cash.
PRICING
51. Unless otherwise provided, any pricing on this Site is:
a) reflected in Singapore Dollars (SGD); and
b) inclusive of taxes, including GST, where applicable.
BANK TRANSFERS
52. Where you have selected to make payments to IBF via a bank transfer, you understand, acknowledge, and agree that you shall have the sole responsibility for all instructions, applications, information, or verification required to effect payments to IBF via bank transfers.
53. You acknowledge that all relevant terms and conditions concerning wire, telegraphic, remote transfers, or account use by your bank (“Banking Terms of Service”), including transfer restrictions, currency conversions, service charges as well as disclaimers of liability, apply when you elect to make transfers to IBF by bank transfers.
54. You acknowledge that IBF does not have any influence over any electronic network or any Banking Terms of Service and you agree to hold IBF harmless against claims, damages, losses, liabilities, or expenses you incur due to your use of a bank transfer as your Designated Payment Method, or related to the resolution of, any transmission failures, inaccurate instructions, non-compliance with any applicable Banking Terms of Service, or otherwise related to the rectification of any issues that arise from the use of interbank transfers as your mode of payment to IBF.
PAYNOW SERVICES
55. This section shall be in force following the introduction of the PayNow Service for the following transactions (“PayNow Transactions”):
(a) Payments to IBF (“PayNow QR”):
You can apply to make payments to IBF (subject to terms and conditions that may be imposed by IBF from time to time), of an amount specified by you or IBF (“Payment Amount”), from your designated bank account or participating Non-Bank Financial Institutions (“NFIs”) to IBF via a unique Quick Response code (“QR Code”) shared with you by IBF for the purposes of receiving payments ("PayNow QR Code").
(b) Payments from IBF:
i. To individuals (“PayNow NRIC Service”)
Where you are eligible to receive moneys from IBF, the relevant amounts, as determined by IBF will be credited to your bank account linked to your Singapore NRIC, which you have registered under PayNow (“PayNow NRIC-Linked Bank Account”).
ii. To corporate entities, businesses, associations, charities and societies (“PayNow Corporate Service”)
Where you are eligible to receive moneys from IBF, the relevant amounts, as determined by IBF will be credited to your bank account linked to your UEN Number and/or UEN plus suffix combination, which you have registered under PayNow (“PayNow UEN-Linked Bank Account”).
YOUR USE OF IBF PAYNOW SERVICE
56. The PayNow Service is provided “as is” and “as available”. You understand, acknowledge and agree that:
(a) PayNow is operated by a third party service provider (“Service Provider”). Therefore, your access and use of the PayNow Service is subject to the availability of the services by the Service Provider, the participating banks, participating NFIs and IBF;
(b) Your use of the PayNow Service is subject to terms and conditions imposed by the participating banks and participating NFIs and you agree to comply with such terms and conditions;
(c) As PayNow is operated by the Service Provider and not IBF, IBF does not represent or warrant that your use of the PayNow Service and/or the PayNow Transactions will be successful, uninterrupted, complete, timely, secure, or free of any error; and
(d) IBF reserves the right to determine the type of transactions that can be made using the PayNow Services at our sole discretion.
57. You agree and acknowledge that all PayNow Transactions are subject to such transfer limits as may be stipulated by the participating banks, participating NFIs or the Service Provider.
58. You shall not use the PayNow Service (including any PayNow QR Code; PayNow NRIC-Linked Bank Account or PayNow UEN-Linked Bank Account) for any improper purpose or in an improper manner, including but not limited to unauthorised or erroneous transactions or activities or for interfering or attempting to interfere with the proper working of the PayNow Service nor of any system or network connected thereto.
59. You shall indemnify IBF against any consequences, claims, losses, damages, costs (including all legal costs), liabilities or expenses, resulting from or arising (directly or indirectly) (hereinafter, “Losses”) in connection with any fault, act or omission by you (including but not limited to your negligence, misconduct, your abuse or misuse of the PayNow Service or breach of any of these Terms or the terms and conditions imposed by the participating banks and participating NFIs).
60. You acknowledge that, unless otherwise prohibited by law, IBF shall not be liable to you or any third party for any Losses in connection with:
(a) any PayNow Transaction being unsuccessful, late, incomplete or erroneous;
(b) any unauthorised access and/or use of your personal computers or other access devices (including without limitation mobile phone, tablets etc.);
(c) any event, the occurrence of which IBF is not able to control or avoid through reasonable diligence including but not limited to any computer virus, other malicious, destructive or corrupting code and any compromise to information security; and
(d) the delay, interruption, error, modification, suspension, termination or discontinuance of the PayNow Service.
61. For the avoidance of doubt, the PayNow Transaction shall be considered as unsuccessful, late, incomplete or erroneous if:
(a) For PayNow QR: the Payment Amount is not received by IBF or transferred to a recipient other than IBF;
(b) For PayNow NRIC and/or PayNow Corporate: the Payout Amount fails to be credited to your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account or fails to be credited to such account in a timely manner.
62. You declare that all information given in your application and/or submission for PayNow Transactions through the PayNow Service is correct and complete to the best of your knowledge. You acknowledge that you are solely responsible for ensuring the completeness and accuracy of all information in your application and/or submission. IBF will process the PayNow Transactions in accordance with information obtained from you through the PayNow Service at the time of receiving your instructions. IBF is not obliged to ensure that all information provided by you for any PayNow Transaction remains true and accurate at the time of processing the PayNow Transaction.
PAYNOW QR
63. You shall transfer the Payment Amount to IBF by scanning the PayNow QR Code through your relevant mobile banking application within the time as specified by IBF. Failing which, IBF shall treat the application and/or submission as withdrawn after the validity of the PayNow QR Code lapses. You shall be solely responsible for specifying the Payment Amount and ensuring that IBF is the intended recipient of the Payment Amount prior to transferring the Payment Amount from your designated bank account or participating NFIs.
64. IBF may share the PayNow QR Code with you by mail; online or through any other means as may be determined by IBF from time to time.
65. With regards to the PayNow QR Code, you agree:
(a) That your use of any PayNow QR Code for the transfer of the Payment Amount to IBF is at your own risk, and that you shall be solely responsible for verifying the actual receipt of the Payment Amount by IBF;
(b) You will comply with such directions as IBF may issue from time to time in connection with any PayNow QR Code, or its use, which may include the replacement or substitution of any PayNow QR Code previously issued or generated; and
(c) That IBF will not be liable to you or any third party for any Losses in connection with:
i. Your use of (or inability to use) the PayNow QR Code;
ii. Any errors in any PayNow QR Code;
iii. Any improper or unauthorised use of the PayNow QR Code by you or any other person; and
iv. Your failure to take any precautions to ensure that the Payment Amount is correctly specified and/or IBF is the intended recipient of the Payment Amount.
66. You authorise IBF to disclose your personal data and/or information relating to you and your application and/or submission to the Service Provider, the relevant participating banks, participating NFIS and other third parties (where applicable) for processing, reviewing and administering and any other purposes related to your application and/or submission.
PAYNOW NRIC AND PAYNOW CORPORATE
67. IBF has the discretion to decide to make payment to you by PayNow NRIC or PayNow Corporate with or without any application by you. If IBF requires an application to be made by you for the purposes of you receiving moneys by PayNow NRIC or PayNow Corporate, the application shall be in such form and manner as IBF may require. In such circumstances, by submitting your application, you authorise IBF to credit the Payout Amount to your PayNow NRIC-Linked Bank Account or PayNow UEN-Linked Bank Account
68. You understand that the Payout Amount will only be credited to your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account and not to any other bank account which you may have or participating NFI you use. You are solely responsible for ensuring that your Singapore NRIC or UEN is linked as a proxy to the bank account in which you wish to receive the Payout Amount. You further acknowledge that IBF will not have any knowledge of the details of your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account including any subsequent changes to it. Consequently, you acknowledge that IBF shall not be liable to you or any third party for any Losses in connection with any payments made to your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account.
69. You authorise IBF to disclose your personal data and/or information relating to you and your application to the Service Provider, the relevant participating banks and other third parties (where applicable) for the following purposes:
(a) to verify that your Singapore NRIC and/or UEN and/or UEN plus suffix combination is registered as a proxy under PayNow; and
(b) to confirm that the Payout Amount has been successfully credited to your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account.
70. You also authorise IBF to obtain such verification/confirmation for the matters listed in the preceding paragraph from the participating banks and for the participating banks to provide such verification/confirmation to IBF.
71. You acknowledge that in the event the Payout Amount fails to be credited to your PayNow NRIC-Linked Bank Account and/or PayNow UEN-Linked Bank Account, the Payout Amount will be returned to IBF within IBF’s stipulated processing period from the date IBF is notified of the unsuccessful payment.
CREDIT OR DEBIT CARDS
72. Where you have selected to make payments to IBF via supported Cards, you understand, acknowledge, and agree that you shall have the sole responsibility for all instructions, applications, information, or verification required to effect payments to IBF via the use of the supported Cards.
73. By proceeding with use of a supported Card as your payment method, you acknowledge and agree that all terms and conditions of issue, use or service by your issuer and all relevant payment service providers (“Payments Service Agreements”) apply to your use of such Card.
74. You acknowledge that IBF does not have any influence over any electronic network or any Payment Service Agreements and you agree to hold IBF harmless against claims, damages, losses, liabilities, or expenses you incur due to your use of a supported Card, or related to the resolution of, any transmission failures, inaccurate instructions, non-compliance with any applicable agreements, or otherwise related to the rectification of any issues that arise from the use of supported Cards as your mode of payment to IBF.
LINK WALLETS, ACCOUNTS, APPLICATIONS OR SERVICES
75. You further acknowledge that regardless of the Designated Payment Method selected, where your selected Designated Payment Method is linked to any third-party accounts, wallets, applications, or service (“Linked Service”), you shall have the sole responsibility for all instructions, applications, information, or verification required to effect payments to IBF via the use of such Linked Services.
76. By proceeding with use of a Linked Service to effect payment to IBF, you acknowledge and agree that all terms and conditions of use of such Linked Service also (“Linked Service Agreement”) apply to your use of such Linked Service in addition to any relevant Banking Terms of Service or Payment Service Agreement (collectively.
77. You acknowledge that IBF does not have any influence over any electronic network or any Linked Service and you agree to hold IBF harmless against claims, damages, losses, liabilities, or expenses you incur due to, or related to the resolution of, any transmission failures, inaccurate instructions, non-compliance with any applicable agreements, or otherwise related to the rectification of any issues that arise from the use of Linked Services to effect your mode of payment to IBF.
GOVERNING LAW
78. These Terms shall be governed and construed in accordance with laws of Singapore.
79. All disputes, controversies, or differences arising out of or in connection with these Terms shall first be attempted to be mediated and resolved internally between the Parties.
80. The Parties hereto agree to primarily participate in an internal mediation in good faith.
81. The disputes, controversies or differences shall be referred within seven (7) days to the Singapore International Mediation Centre in the event the internal mediation does not work. The Parties agree to participate in mediation in good faith and undertake to abide by the terms of any settlement reached.
82. If the dispute cannot be resolved by mediation within sixty (60) days of the date that it is referred to mediation, then the dispute shall be submitted to the non-exclusive jurisdiction of the Singapore International Arbitration Centre.
JURISDICTIONAL ISSUE
83. IBF makes no representation that this Site, the Services or its Contents is appropriate or available for use outside Singapore. Those who choose to access this Site from outside Singapore do so on their own initiative and at their own risk and are responsible for compliance with applicable local laws. By using this Site, the Services or its Contents , you consent to having your Personal Data transferred to and processed in Singapore, subject to the restrictions on such data applicable to IBF.
MISCELLANEOUS
84. You shall not assign or purport to assign any of your rights or obligations under these Terms without the prior written consent of IBF and any such assignment or purported assignment shall be null and void.
85. If at any time any provision in these Terms is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, the remaining provisions of these Terms shall not be affected or impaired thereby.
86. No failure on the part of IBF to exercise and no delay on the part of IBF in exercising any right hereunder will operate as a release or waiver thereof, nor will any single or partial exercise of any right under these Terms by IBF preclude any other or further exercise of it.
87. These Terms contains the whole agreement between you and IBF relating to the subject matter hereof to the exclusion of any terms implied by law which may be excluded by contract and supersedes any previous written or oral agreement between you and the IBF in relation to the matters dealt with in these Terms.
FOR ADDITIONAL INFORMATION
If you have any questions about these Terms, please contact us
at [email protected]
Overview
