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Join the IBF Family

Who We Are

We empower finance professionals and jobseekers to achieve their goals and support them at every step, from skills training, job transition to career development.

As the Jobs Development Partner, the Institute of Banking and Finance works with MAS and industry partners to boost opportunities for Singaporeans to access jobs, traineeships and training in the financial services sector.

What Do We Do?

To ensure that the sector's workforce remains relevant amidst changing industry trends, we drive various jobs and skills initiatives.

On the jobs front, these include career conversion programmes to re-skill finance professionals as well as build new talent pipelines for growth areas. IBF also provides personalised career advisory to jobseekers exploring new roles or a career switch into financial services.

On the skills front, as the national accreditation and certification agency for financial industry competencies, IBF works closely with the industry to set out competency standards and raise the quality of finance professionals using the Skills Framework for Financial Services. To support this, IBF works closely with government agencies, financial institutions and training providers to promote the development of a vibrant learning and development ecosystem.

IBF also administers regulatory examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisor Competency Standards and Financial Markets Regulatory Practices.

How You Can Make a Difference

Your next career could be at IBF. Discover meaningful work opportunities in our various teams listed below.

We invite interested applicants to forward a detailed resume (with photo) in MS Word format to [email protected]

Only shortlisted candidates will be notified. We look forward to welcoming you to the IBF Family!

IBF Teams

Career Advisory Workforce and Talent Development Standards, Accreditation and Certification Examinations Training Grant And Finance Talent Schemes Administration Communications and Engagement Digital Transformation and Innovation Office Information Technology Risk and Governance Compliance Human Resource And Corporate Services

CAREER ADVISORY

You guide and support jobseekers in developing their career in the industry.

1) Career Adviser

Responsibilities:

IBF Careers Connect (IBF CC) provides career advisory and job matching services to individuals in the financial services industry. It is also a complementary hiring channel for employers and recruiters. You will play a key role in providing skills and career advisory to individuals who are interested to join the financial industry, as well as financial sector practitioners looking to move into other growth areas within the industry. You will help these individuals evaluate their skills and experience, improve their job search skills, assist them in setting career goals and recommend relevant interventions. You will leverage on relevant resources, including IBF’s suite of training schemes, competency framework and network of IBF Fellows, to achieve this.

You are expected to engage with financial institutions and other agencies to keep abreast of employment trends, job openings and emerging skills required by the industry. You are required to understand the skills and qualification requirements of available positions, government schemes available and facilitate job matching. You will follow up with job seekers at regular intervals to track their employment statuses and provide management reports, amongst other administrative duties required to support the operations of the team.

You are expected to lead and independently execute your own projects and work closely with team members and stakeholders in various initiatives. These include but are not limited to process redesign & improvement, retrenchment reporting, data analytics, event management and employer engagement, account management and customer service. You are also required to support the operations of the career centre including data collation and other administrative duties, as well as undertake ad-hoc assignments as assigned.

Requirements:

At least 3 years’ prior relevant experience in financial sector, human resource, recruitment and/or career counselling roles would be preferred.
Coaching certifications would be advantageous.
Passionate about helping Singaporeans to raise their employability and advocating continuous skills/professional development through various government initiatives.
Ability to connect with jobseekers and engage with stakeholders of various levels.
Strong organisational, project management and computer skills with the ability to handle multiple projects concurrently.
Fast learner who can adapt to a fast-changing environment and is willing to try new things.
Team player who is willing to look beyond your job scope and go the extra mile with your team.
Possess strong interpersonal, communication and networking skills.
Administratively strong with a track record of identifying and implementing process improvements in an operational environment.

WORKFORCE AND TALENT DEVELOPMENT

You collaborate with stakeholders to promote workforce transformation and re-skilling efforts within the industry.

1) Executive/Assistant Manager

Responsibilities:

The Workforce and Talent Development team plays a key role in supporting IBF’s mandate as the Jobs Development Partner for the Financial Services sector. It is responsible for promoting, designing and implementing workforce transformation and talent pipeline building initiatives to support the manpower needs of the industry. The team manages schemes such as the Career Conversion Programme (CCP), Technology in Finance Immersion Programme (TFIP), Wealth Management Accelerator Programme (WMAP), Finance Associate Management Scheme (FAMS), International Postings Programme (IPOST) and Work-Study Support Programme (WSSP).

You will be part of a strategic and dynamic team and will be involved in the administration of industry programmes. Your responsibilities are as follows:

Manage email and phone queries relating to industry programmes or schemes
Liaise with financial institutions, training partners and trainees on logistical and administrative matters
Perform administrative duties to support the team in the running of industry programmes
Prepare disbursement of training allowances and invoices
Collate training records and documentation for claims submissions

Requirements:

Bachelor's degree or equivalent experience
Fresh graduates are welcome to apply
Highly competent in the use of Excel
Meticulous, organised and process / system oriented
Confident and independent, with the ability to engage with stakeholders of various levels
Strong verbal and written communication skills

2) Manager/Senior Manager

Responsibilities:

You will be part of a strategic and dynamic team and will be responsible for stakeholder engagement, policy implementation, programme design and project management. Your responsibilities are as follows:

Collaborate with government agencies, financial institutions and union partners in the development and implementation of workforce transformation and talent development schemes and programmes to meet the manpower needs of the industry
Adopt a data-driven and consultative approach to gain insights into manpower and skills development trends
Engage Financial Institutions, to understand their manpower needs and recommend relevant schemes and programmes
Work with financial institutions, training partners and industry associations in the design of industry programmes
Manage the implementation of policies in the administration of the various schemes
Evaluate training plans submitted by Financial Institutions and provide recommendations to management for approval
Perform management reporting on the progress, outcomes and budget utilisation for the various schemes and programmes
Manage process improvement projects, including the procurement and implementation of technology solutions to streamline or automate the administration of schemes and programmes
Organise and conduct industry briefings and outreach events to promote or support the roll-out of industry programmes

Requirements:

Bachelor's degree in any field
Fresh graduates are welcome to apply
Prior experience in a government agency, financial institution or training institution, managing workforce transformation, organisation development or talent pipeline building policies or programmes would be preferred
Passionate about industry and workforce development work
Interest and aptitude in data analytics
Meticulous, organised and process / system oriented
Strong project management skills
Confident and independent, with the ability to engage with stakeholders of various levels
Strong communication and presentation skills

3) Manpower Development Data Analyst

Responsibilities:

You will be part of a strategic and dynamic team and will be responsible for:

Analysis of jobs and skills data for the financial services sector to identify emerging and declining trends to inform policy and programme interventions
Regular management reporting to review effectiveness of jobs and skills initiatives

Requirements:

Working experience in business intelligence reporting software such as Tableau and good understanding of programming skills (eg. Python, R) to read JSON files and consolidate data frame
Gather business requirements and work with development team to map source data elements to Data warehouse and datamarts
Highly proficient in Microsoft Office (MS Excel/PowerPoint) and statistcs
Effective team player with good communication and internal stakeholder management skills

Strong organisational skills and meticulous in managing and improving the data reporting environment
Passionate about helping Singaporeans enhance their employability and advocating continuous skills/professional development through various skills initiatives
Fast learner who can adapt to a fast-changing environment and willing to look beyond defined job scope, be outcome focused and go the extra mile with your team

STANDARDS, ACCREDITATION AND CERTIFICATION

You conduct skills analysis, training and assessment design, end-to-end planning and implementation of skills development programmes or initiatives.

1) Manager

Responsibilities:

As part of the SAC team, you will play an important role in the operation of initiatives in relation to the Skills Framework for Financial Services and be responsible for the following:

Perform research and data analysis to gain insights into manpower and skills development trends and recommend approaches to address skills needs of the financial services industry.
Develop and implement plans to engage financial institutions, professional bodies, tertiary and training institutions to expand the training offerings for the skills development needs of the industry.
Promote and perform accreditation of training programmes based on the Skills Framework for Financial Services as well as other training schemes

Requirements:

Diploma or Degree in any field.
Prior experience in business or partnership development with a background in financial sector or programme accreditation roles would be preferred.
Learning and development and academic experience will be an advantage.
Self-driven, analytical, resourceful and results oriented
Good project management skills.
Strong interpersonal and communication skills.

EXAMINATIONS

You manage and organise the appropriate arrangements to support exam candidates.

1) Manager

Responsibilities

As part of the Examinations team, you will be responsible for managing and working with internal and external stakeholders, including Examination Boards and Industry Panels, specialist study guide writers and examination question setters to drive exam development. This process primarily involves the review and updating of all exam materials to ensure that the contents are effective and relevant in meeting the regulatory and industry objectives of equipping financial professionals with ethical conduct and relevant knowledge and skills. The person will also work closely with other team members to administer the IBF exams.

In this position, your main responsibilities include:

Recruiting, managing and working with a diverse pool of speciailist study guide writers and exam content specialists to develop and design quality study guides and exam questions and keep them current.
Managing the publishing of examination content through the exam delivery platform.
Conducting investigations and surveillance into misconducts by exam candidates to preserve the integrity of exams.
Overseeing and supporting the effective running of exam operations, including the management of the exam system, and handling of candidate enquiries so as to deliver a high quality customer experience.
Participating in projects to improve overall efficiency of policies, frameworks and processes for exam development and exam administration.

Requirements:

At least 3 years of experience in exam development and/or instructional design background.
An analytical mind and ability in problem-solving.
Knowledge of treasury or capital market products, and/or rules and regulatory requirements relevant to the Singapore capital markets would be an advantage.
Ability to use data to analyse and measure quality and reliability of test items.
Good research, writing, presentation and interpersonal skills.
Good communication skills and ability to work well with people and with team.

TRAINING GRANT AND FINANCE

You ensure that the organsation has smooth financing operations. In addition, you adminster the funding for training and upskilling programmes.

1) Assistant Manager/Manager, Finance & Programme Funding

Responsibilities:

As part of the Finance & Programme Funding team, you will be responsible for managing and administering new and existing grants and incentives schemes to drive upskilling of Singapore’s financial services workforce. You will also be expected to analyse data to detect anomalies and identify patterns and opportunities for improvements to grant and incentives management processes

In this position, your main responsibilities include:

Guide and engage internal and external stakeholders on matters concerning grants and incentives schemes to ensure effective and smooth administration of grant and incentive evaluation and disbursement.
Handle email inquiries on grants or incentives, resolve issues and provide timely response to ensure a positive experience for the applicants/claimants.
Manage grants and incentives related finance matters, including budgeting, disbursement and utilisation reporting.
Coordinate and participate in audits for the funding received, in accordance with funding requirements set by Monetary Authority of Singapore and other funding bodies.
Work closely with other teams to review the administrative policies and procedures in relation to grants and incentives administered by IBF and recommend and implement improvements measures to streamline operations.
Perform data analysis to detect anomalies and identify patterns and opportunities for improvements to grant and incentives management.
Participate in projects as and when assigned.

Requirements:

At least 3 years of experience in grant management, audit, finance, or management reporting function.
Meticulous and able to multi-task.
Must be comfortable working in a fast-paced, high intensity environment.
Good interpersonal and communication skills.
Good critical and analytical thinking skills.
Hands-on experience in project conceptualisation/ implementation/ review will be an advantage.

TALENT SCHEMES ADMINISTRATION

You drive the administrative processes and systems of talent schemes.

1) Assistant Manager / Manager

Job Description:

As part of the Talent Schemes Administration team, you will be responsible for managing and administering the Financial Specialist Scholarship (FSS) and other talent schemes such as Finance Associate Management Scheme (FAMS), International Postings Programme (iPOST) and Work-Study Support Programme (WSSP) and Asian Financial Leaders Scheme (AFLS) to increase opportunities for Singaporeans to be groomed through structured talent development programmes for future specialist and management leadership roles in various segments of the financial services industry.

Responsibilities:

Guide and engage internal and external stakeholders on matters concerning FSS to ensure effective and smooth administration of applications, candidate selections, notification of outcomes, processing claim payments and manage variations to the scheme
Review claims applications on talent schemes for accuracy and adherence to grant agreements to ensure accurate and timely processing of grants disbursement
Contribute to the team's achievement of agreed service levels, standards and reporting requirements through the use of data analytics and performance tracking whilst optimising the provision of accurate, timely and enabling information to stakeholders
Contribute to innovation and continuous improvement of practices and processes based on analysis and feedback, working collaboratively with stakeholders to ensure that they are meaningfully engaged to support the talent development objectives
Plan and prioritise work activities with colleagues to ensure that the service goals of the team are met and that policies and guidelines are adhered to
Participate in and contribute to coverage of peak period activities across teams to meet its operational obligations and agreed service levels
Participate in projects as and when assigned.

Requirements:

At least 3 years of experience in scholarship or related incentive schemes administration function
Meticulous and able to multi-task
Good interpersonal and communication skills to develop and maintain excellent working relationships with a range of stakeholders
Proactive and demonstrate initiative to ensure that service standards are met and business activities are completed in a timely manner
Problem solving and judgement skills for day-to-day administration of FSS and other incentive schemes which may require modification of existing systems and practices
Interest and aptitude in data analytics
Hands-on experience in project conceptualisation/ implementation/ review will be an advantage.

COMMUNICATIONS AND ENGAGEMENT

You develop content and manage the inbound or outbound communications across different channels.

DIGITAL TRANSFORMATION AND INNOVATION OFFICE

You drive and implement technology solutions and IT architecture models to meet the current and future business needs of the organisation.

1) Manager/Senior Manager

Job Description:

We are looking for someone to join our Digital Transformation and Innovation Office (DTIO) to drive and implement technology solutions and IT architecture models aligned to the business needs and organization's strategies. As a Manager/ Senior Manager in the DTIO team, your responsibilities are as follows:

Drive short- & long-term architecture strategy for the overall IT project portfolio for key business segments.
Be proficient in the plan, design, and delivery of innovative IT solutions.
Advise management and teams in IBF of IT technology standard requirements, methodology, and processes.
Stay abreast of the latest technology, propose and innovate ways to improve work processes
Creating and maintaining business, data, application and infrastructure architecture models to reflect the organization's strategies and goals; and creating and implementing business visions and goals.
Providing advice and support in data management to improve the organization's business operations
Ensuring the efficiency, info-security, and support of the organization's goals.
Creating methods for compliance architecture, such as data storage, metadata management, and change control.

Requirements:

Should have 5+ years of Enterprise Architect or Solution Architect experience (3+ years of Financial Institution domain working experience)
Implementation experience with Cloud technologies (AWS, Azure, GCP, Alibaba) and hybrid cloud, cross-platform technology stacks (Data Lake implementation would be a plus)
Ability to project manage multiple projects, with previous hands-on experience in a technical role (systems, devops, network operations or similar)
Presentation skills; high degree of comfort with both large and small audiences, across internal and external organizations

INFORMATION TECHNOLOGY

You oversee and manage multiple technology projects

1) IT Project Manager

Responsibilities:

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, scalability and adherence to policy and project governance (enterprise architecture, IT security, etc)
Develop a detailed project plan to track progress
Develop deep understanding on business functions and applications
Perform budget projection/monitoring and procurement for projects
Ensure quality of systems with proper testing, monitoring and resolving of outstanding issues/bugs within agreed timeline
Progress and incident reporting to management in a timely manner
Manage the relationship with all stakeholders
Manage and identify potential risk and recommend mitigation controls
Manage third parties/vendors in accordance with the vendor management policies and guidelines
Establish and maintain comprehensive project documentation
Perform contract management to ensure continuity of services

Requirements:

Bachelor’s Degree in Computer Science or related a related IT discipline
PMP/CITM/CSM/PRINCE II or relevant certification preferred
At least 3 years of experience in a project management role in IT sector
Strong technical background, with direct experience in software development, web and mobile technologies
Excellent communication (written and verbal) and interpersonal skills to engage both internal and external stakeholders
Excellent negotiation skills and ability to manage outsourced vendors
Able to work independently; proactive and resourceful
Candidates without the required qualifications but with relevant experience are welcome to apply

RISK AND GOVERNANCE

You ensure that corporate governances are aligned and adhered for business efficiency.

1) Manager/Assistant Manager, Risk and Governance Officer

Responsibilities:

Perform the role of IBF Council secretariat, including the drafting of Council resolutions, upkeeping of Council documents, and organising Council meetings and Annual General Meetings
Compile and submit the annual governance checklist to the Commissioner of Charities
Organise and run IBF Audit Committee meetings
Organise and run IBF Management Risk Committee meetings
Enforce the IBF procurement policy and ensure the requirements are adhered to
Monitor the status of IBF's projects, provide independent assurance on their progress, and report any risks or concerns
Track and report existing contracts with IBF's vendors and the performance of these vendors
Serve as point of contact with IBF's legal service provider

Requirements:

Minimum qualifications: Good diploma or basic degree
Driven, meticulous and have an eye for detail
Good command of the English language
Good written and verbal communication skills
Good interpersonal skills
Experience in enterprise risk management, project management, contract management and/or procurement would be an advantage
Candidates without the required qualifications but with the relevant experience are welcome to apply

COMPLIANCE

You ensure that IBF is protected from external risk, such as fraud and abuse of training and manpower schemes.

1) Compliance Team Officer

Responsibilities:

As part of the Compliance Team, you will play a key role in combating fraud and abuse of funding schemes by detecting, preventing, deterring, mitigating, and preventing recurrence of such incidents. Key responsibilities include:

Analyse assigned compliance cases for any fraud, abuse or breach of IBF T&Cs, conduct audit and investigation, prepare audit report, and make recommendations to conclude the cases and propose mitigating measures to prevent recurrence.
Identify key risk areas and high-risk entities/ claims for audit through data and fraud analytics, anomaly detection, claims patterns, whistle blowing etc.
Support the Compliance Team Lead in designing and enhancing compliance tools and initiatives to enhance surveillance, deter abuses and improve voluntary compliance of IBF’s T&Cs.

Requirements:

Bachelor's degree or equivalent experience
Proactive, self-driven, resourceful, and results oriented.
Collaborative yet able to work independently in a team environment.
Logical, organised and systematic in handling and analysing information and data.
Ability to question, probe and analyse.
Good project and time management skills.
Data literacy and ability to use data to support decision making.
Experience in compliance work and audit methodologies would be an advantage.