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It is vital for the health insurance workforce to upskill and keep pace with health treatments and claims rules as these increase in complexity.”
Medical Advisor, Income Insurance Limited
Dr Yoong was the Medical Advisor at Income Insurance Ltd where she supported life and health related functions. She was also the Convenor of the Life Insurance Association (LIA) health subcommittee from 2022 until June 2024. She was appointed a member of the MOH Fee Benchmark Committee as a representative for the Health Insurance industry from 2021 to 2023. In addition, since 2022, she served as the LIA Observer at the Multilateral Healthcare Insurance Committee (MHIC) chaired by MOH.
In her various roles, she promoted best practices in the health insurance business. She facilitated discussions between insurers and medical specialists to develop a classification framework for cancer drugs that may be used by insurers and medical specialists in a consistent and clearly understood way. She also advocated for action by all stakeholders to reduce fraud, waste and abuse in health insurance claims.
Dr Yoong trained as a paediatrician before moving on to roles in hospital and healthcare administration in the public sector in Singapore. She has extensive experience in areas of hospital operations including clinical services, allied health professional services, clinical quality, medico-legal practice and risk management issues. During her time at public hospitals as well as with a consulting firm, she was also involved in systems implementation of IT projects such as pharmacy automation and electronic health records.
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