We must constantly evaluate and update our business strategy to stay true to our overarching business vision and purpose. This also means looking forward and anticipating how we can better serve our customers, especially through new technologies and processes.”

IBF Fellow (2017), Life Insurance

James Tan

Non Executive Director (Independent), Pand.ai; Non Executive Director (Indepedent), HSBC Life; Senior Advisor, Singapore Consultancy Pte Ltd; Committee Member - Technology, New Hope Community Services

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