The Institute of Banking & Finance Singapore

Download PDF

Scroll to Downloads

ANNUAL REPORT 2022/2023

Building Resilience,
Forging New Pathways

Chairman’s Message

Singapore’s financial sector has emerged stronger from the pandemic.  The sector grew by 5.2% per annum and created an annual average of 5,700 net jobs during 2020-2022.

❛❛
Together with the Monetary Authority of Singapore (MAS) and Workforce Singapore (WSG), IBF has ramped up training programmes for our workforce, uplifted their skills and strengthened our talent pipeline for the future of finance.
New Trends and Opportunities

Two major trends will shape the future of finance – technology and sustainability.  On both fronts, IBF’s efforts in workforce upskilling and reskilling are showing good results.

IBF has successfully run the Technology in Finance Immersion Programme (TFIP) with its cohort increasing year-on-year. Over 1,000 mid-careerists have benefited from this programme which helps them pivot to tech roles in key areas such as Artificial Intelligence (AI), Business Analysis, Cloud Computing, Cybersecurity, Data Analytics, Software Engineering, and Technology, Information, and Cybersecurity Risk.

IBF is partnering MAS in the AI and Data Analytics (AIDA) Talent Development Programme which is a collaborative effort among financial institutions, platform providers, and training providers.  Plans include developing a Skills Progression Pathway for AIDA roles across the financial sector.

Taking reference from the IBF-MAS Sustainable Finance Technical Skills and Competencies (TSCs) launched in February 2022, the Private Banking Industry Group (PBIG) has recommended four Sustainable Finance TSCs in Sustainable Investment Management, Carbon Markets and Decarbonisation Strategies Management, Non-Financial Industry Sustainability Developments, and Climate Change Management, as critical to private banking relationship management job roles. The private banks on the PBIG have committed to upskill their banks’ client-facing employees in these four prioritised TSCs within the next three years.

IBF is partnering MAS on a Sustainable Finance Job Transformation Map study aimed at assessing the impact of sustainability trends on financial sector manpower over a 3, 5 and 10-year time period. It will provide insights on new job roles and skills as well as how existing job roles will change and the new skills that will be required to support these changes. These insights will enable IBF to develop relevant initiatives to support the financial sector workforce on jobs and skills arising from sustainability considerations.

Workforce Resilience and Versatility

Even as it steps up efforts to promote skills in new areas, IBF has continued to strengthen skills and capabilities in traditional areas of finance to ensure that our workforce remains resilient and versatile.

The Career Conversion Programme has also come a long way since its inception and has provided reskilling opportunities for Singaporeans to pursue new or redesigned roles mid-way in their careers, especially for consumer banking, operations and insurance roles (e.g. bank tellers). Since 2018, some 60 financial institutions have committed to reskill more than 6,000 individuals.

To expand the talent pool in the fast-growing wealth management sector, IBF, MAS, and WSG have partnered the Wealth Management Institute to develop the Wealth Management Accelerator Programme.  It aims to provide opportunities for mid-careerists to pivot into a career in wealth management by attending industry-curated structured training, followed by on-the-job training with a financial institution.

IBF Careers Connect has continued to support individuals impacted by retrenchments in the financial industry.  We partnered with finance professionals and IBF Fellows to conduct career workshops and industry webinars to as many as 2,600 individuals in 2022. Since its inception in 2018, IBF has provided career advisory services to more than 3,000 individuals.

IBF launched the Future Skills Accelerator (FSA) in Oct 2022. Co-developed with a pilot group of financial institutions, the platform leverages AI to facilitate strategic workforce planning, workforce transformation, job mobility and matching by identifying adjacencies across jobs, skills gaps, and relevant training programmes. Fifteen major financial institutions have committed to come on-board the platform by the end of 2023.

Tapping New Sources of Talent

IBF and MAS unveiled the Polytechnic Talent for Finance Scheme in April 2023 to encourage financial institutions to hire, train and nurture polytechnic students and graduates.  This programme aims to equip interns and apprentices from polytechnics with relevant skills to embark on a meaningful career in the financial sector.

IBF has continued to expand its Career Fairs in scale and scope.   We held our first global virtual career fair targeted at overseas Singaporeans. IBF also organised two virtual career fairs in Sustainable Finance and Fintech which drew strong turnouts. Overall, more than 36,000 individuals participated in the three career fairs with about 700 job roles such as in compliance, relationship management, sustainable finance and technology on offer from 90 financial institutions.

Forward Together

I would like to thank our stakeholders and partners, particularly the IBF Council, IBF Standards Committee, Industry Workgroups, FSA Steering Committee, Exam Board and Exam Industry Panels, for their continued support and collaboration.

My sincere thanks to Mr Amol Gupte, Mr Khor Hock Seng, and Ms Susan Soh who have stepped down from IBF Council, for their dedication and commitment.  We welcome on board Ms Jenny Sofian to the IBF Council and look forward to her contributions.

Ravi Menon
Chairman, IBF

Highlights of 2022/2023

Drive Industry-Wide Workforce Transformation with Technology

Larger financial institutions are now adopting technology in their talent development. The Future Skills Accelerator (FSA) is an industry platform leveraging artificial intelligence (AI) to make your workforce transformation process faster, less labour intensive and more cost-effective.

Are you ready to use technology for your workforce transformation?

Find out more here

Watch the video for a sneak peek.

Boost the Hiring and Career Development of Polytechnic Talent

Polytechnic students and graduates have much to contribute to the financial industry. Financial Institutions looking to tap on this talent pool can leverage the Polytechnic Talent for Finance Scheme (PTFS) to hire and train this aspiring pool of young financial talent.

Find out more here

An automatic slideshow of various photos from the Polytechnic Talent for Finance

Develop and Expand Talent in Wealth Management

Tap on a wide talent pool for your wealth management business through the Wealth Management Accelerator Programme (WMAP). It is an industry new hire Career Conversion Programme that aims to build up an industry pipeline of Retail Banking Relationship Managers for financial institutions. It is part of IBF’s initiatives to help build a resilient talent pipeline for the industry.

Find out more here

Watch the video for individuals who have transited into the wealth management industry.

Foster a Strong Partnership with Industry for a Future-Ready Workforce

Every year, IBF recognises financial institutions who have committed to and have made substantive progress in workforce transformation and skills development across their organisations. Hear from our 2022 IBF Award Winners – DBS, UOB and J.P. Morgan on their commitment to continuously transform their workforce for the future.

Find out more here

Watch the Award video for their tips on talent development.

Deliver Career Guidance and Support to Jobseekers

Did you know that IBF also provides career advisory services to individuals via IBF Careers Connect? We support individuals with career transitions, provide support for job search strategies, identify opportunities to enhance employability and also curate relevant tools and resources.

Find out more here

An automatic slideshow of various photos, showcasing people participating in IBF Careers Connect seminars.
Greyscale photo of mountains across horizonGreyscale photo of mountains across horizonGreyscale photo of mountains across horizonGreyscale photo of mountains across horizonGreyscale photo of mountains across horizon

Key Achievements of 2022

Building Career Resilience

IBF offers support to individuals in their career journey, through career advisory services and curated events. We also help financial institutions in both hiring and outplacement services.

Animated icon - Career fair

Boosting Hiring and Job Opportunities with Curated Events

36,000 individuals who attended our virtual career fairs including our first global virtual fair to outreach to overseas Singaporeans.

700 jobs from 90 financial institutions were on offer.

Find out about IBF Events
Animated icon - Career advisory

Providing Career Advisory Support to Mid-Career Individuals

3,000 individuals sought career advisory services at IBF Careers Connect since 2018.

2,600 individuals attended career advisory workshops and webinars from IBF Fellows and industry practitioners.

Make an appointment today

Developing New and Young Talent

IBF has a wide range of programmes and schemes to support the reskilling, upskilling, and talent development efforts of financial institutions in Singapore. Some in demand areas include technology and poly talents.

Animated icon - Technology pipeline

Expanding Talent Pipeline in Technology

1,128 trainees participated in Technology in Finance Immersion Programme (TFIP) since 2019.

Find out about TFIP
Animated icon - Green tech

Nurturing and Developing Polytechnic Talent

900 trainees and 20 financial institutions have participated in the Finance Associate Management Scheme (FAMS) which aims to groom young Singaporeans for specialist and management leadership roles.

Work with IBF to develop talent

Bolstering Skills and Capabilities

To ensure that that financial professionals are updated with the latest skills, IBF has facilitated over 70,000 individuals in skills upgrading, including 3,000 who are IBF certified.

Animated icon - Level up career

Scaling Up Skills Development

Over 70,000 trainees attended IBF-accredited and recognised training courses.

708 courses accredited with a strong focus in family office and sustainable finance.

Find Training Programmes
Animated icon - Opening certificate scroll

Increasing Professional Recognition with IBF Certification

3,000 individuals attained IBF Certification including key segments - Compliance, Consumer Banking, Private Banking, Financial Planning and Risk Management.

Sign-up for IBF Certification

About IBF

The IBF Council provides strategic direction and sets major policies of the Institute. The Council comprises representatives from financial institutions of local and foreign banks, industry associations and government agencies. The Council typically meets three to four times a year to review business policies and progress and ensure that this is aligned to the Institute’s objectives to foster and develop professional competencies for the financial services industry.

Council Committee as of May 2023

Ravi Menon
Ravi Menon
Chairman of IBF Council
Managing Director, Monetary Authority of Singapore
Wee Ee Cheong
Wee Ee Cheong
Vice-Chairman of IBF Council
Chairman, The Association of Banks in Singapore (ABS); Deputy Chairman & CEO, United Overseas Bank Ltd.
Guan Yeow Kwang
Guan Yeow Kwang
Chairman of IBF Audit Committee
Chairman, Su​b-committee on Manpow​er Development,
Singapore Foreign Exchange Market Committee (SFEMC);
Singapore Branch CEO, Managing Director, Mizuho Bank, Ltd.
Patrick Lee
Patrick Lee
Chairman of IBF Standards Committee
Cluster CEO, Singapore and ASEAN Markets (Malaysia, Vietnam, Thailand & Rep Offices), Standard Chartered Bank (Singapore) Ltd
John Lee
Dr John Lee
Member of IBF Audit Committee
Country Chief Executive Officer & Chief Executive Officer, Maybank Singapore​
Foo Piao Zhou
Foo Piao Zhou
Member of IBF Audit Committee
Group Director, Training Partners Group, SkillsFuture Singapore
Wong Sze Keed
Wong Sze Keed
Member of IBF Audit Committee
Chief Executive Officer, AIA Singapore Pte Ltd
Piyush Gupta
Piyush Gupta
Chief Executive Officer & Director, DBS Group
Leong Sing Chiong
Leong Sing Chiong
Deputy Managing Director, Markets
and Development, Monetary Authority of Singapore​
Loh Boon Chye
Loh Boon Chye
Chief Executive Officer, Singapore Exchange Limited (SGX)
Julia Ng
Julia Ng
Assistant Chief Executive,
Enterprise Development Group,
Workforce Singapore
Ronak Shah
Ronak Shah
President, General Insurance Association (GIA) Singapore; Chief Executive Officer, QBE Insurance (Singapore) Pte Ltd
Jenny Sofian
Jenny Sofian
Chairman, Investment Management Association of Singapore (IMAS); Chief Executive Officer, Fullerton Fund Management Company Ltd
Dennis Tan
Dennis Tan
President, Life Insurance Association Singapore (LIA);
Chief Executive Officer, Prudential Assurance Company Singapore, and Managing Director, Strategic Business Group, Prudential plc
Patrick Tay
Patrick Tay
Assistant Secretary-General, National Trades Union Congress (NTUC); Co-Chairman, Financial Sector Tripartite Committee (FSTC); Chairman, Government Parliamentary Committee for Education
Helen Wong
Helen Wong
Group Chief Executive Officer & Director, Oversea-Chinese Banking Corporation Limited
Wong Kee Joo
Wong Kee Joo
Group General Manager & Chief Executive Officer, Singapore
The Hongkong and Shanghai Banking Corporation Limited
Andrew Yeo
Andrew Yeo
Chief Executive, Income Insurance Limited

In 2022, the Council held 2 meetings. The attendance of the meetings is as follows:

Ravi Menon (Chairman)
2
Wee Ee Cheong (Vice Chairman)
2
Guang Yeow Kwang
2
Patrick Lee
1
John Lee
2
Foo Piao Zhou
1
Wong Sze Keed
2
Piyush Gupta
2
Amol Gupte (stepped down on May 2023)
1
Khor Hock Seng (stepped down on May 2023)
2
Leong Sing Chiong
2
Loh Boon Chye
2
Julia Ng
1
Ronak Shah
1
Dennis Tan
1
Patrick Tay
0
Helen Wong
2
Wong Kee Joo
1
Andrew Yeo
1
Susan Soh (stepped down on 31 Dec 2022)
1

The Council elects from its members a Chairman and Vice Chairman and appoints one member as Chairperson of the IBF Standards Committee and three of its members each to the Audit Committee.

The Committee Chairman and members have relevant qualifications and/or experience to provide effective oversight. Council members do not receive any remuneration for their service to the Institute. Any declarations of interest submitted by members are surfaced at the next Council meeting to ensure that members continue to be aligned with the interests of the Institute.

The Council may have members who continue to serve more than 10 consecutive years in their role. Council members are nominated by various parties such as government agencies (i.e. Monetary Authority of Singapore, Ministry of Education and Ministry of Manpower) as well as local financial associations (represented by CEOs of financial institutions).

We thank the following members who have stepped down from the IBF Council:

  • Amol Gupte
  • Khor Hock Seng
  • Susan Soh

The IBF Standards Committee comprises senior leaders from key sub-sectors of the financial services industry, government agencies and the labour union. The Committee provides guidance and supports initiatives to develop professional competencies through the Skills Framework for Financial Services, certification and continuing professional development.

Standards Committee listing as of May 2023

Chairman

Patrick Lee
Cluster CEO
Singapore and ASEAN Markets (Malaysia, Vietnam, Thailand & Rep Offices)
Standard Chartered Bank (Singapore) Ltd

Members

Brendan Carney
Chief Executive Officer
Citibank Singapore Limited

Sylvia Choo
Director (Union)
National Trades Union Congress
Executive Secretary
Singapore Industrial & Services Employees’ Union (SISEU)

Robin Heng
Managing Director, Global Market Head
Bank of Singapore Limited

Khoo Kah Siang
Chief Executive Officer
Manulife Singapore

Kenneth Lai
Executive Vice President
Head Global Treasury
Global Treasury Division
Oversea-Chinese Banking
Corporation Limited

Chelvin Loh
Director, Skills Development Group
SkillsFuture Singapore

Melvyn Low
Head of Global Transaction Banking
Oversea-Chinese Banking
Corporation Limited

Jimmy Ng
Group Chief Information Officer and Head of Group Technology & Operations
DBS Bank Ltd

Ng Nam Sin
Chief Executive Officer
The Institute of Banking & Finance (IBF)

Nimish Panchmatia
Chief Data & Transformation Officer
DBS Bank Ltd

Eleanor Seet
President & Head of Asia, ex-Japan
Nikko Asset Management Asia Limited

Soh Kian Tiong
Chief Risk Officer
DBS Bank Ltd

Kelvin S B Tan
Managing Director
Head of Sustainable Finance
& Investments, ASEAN
The Hongkong and Shanghai
Banking Corporation Limited

Gillian Woo
Director, Creative & Professional
Services Division
Workforce Singapore

Andrew Yeo
Chief Executive
Income Insurance Limited

Loretta Yuen
General Counsel and Head of Group Legal & Regulatory Compliance
Oversea-Chinese Banking
Corporation Limited

We thank the following members who have stepped down from the IBF Standards Committee:

  • Lawrence Goh
  • Nishit Majmudar

The IBF Audit Committee oversees the Institute’s financial reporting process, risk management, internal control systems and processes and audit function.

Chairman

Guan Yeow Kwang
Chairman, Su​b-committee on Manpow​er Development
Singapore Foreign Exchange Market Committee (SFEMC);
Singapore Branch CEO, Managing Director, Mizuho Bank, Ltd

Members

Dr John Lee
Country Chief Executive Officer & Chief Executive Officer
Maybank Singapore​

Wong Sze Keed
Chief Executive Officer
AIA Singapore Pte Ltd

Foo Piao Zhou
Group Director, Training Partners Group
SkillsFuture Singapore

IBF Management Team Photo
Ng Nam Sin
Chief Executive Officer
IBF Management Team - Winnie Lim
Winnie Lim
Deputy Chief
Executive Officer
IBF Management Team - Ang Chai Soon
Ang Chai Soon
Assistant Chief
Executive Officer
IBF Management Team - Rachie Hui
Rachie Hui
Chief Operating Officer,
Head of Standards
IBF Management Team - Paul Teo
Ng May May
Career Advisory
IBF Management Team - Paul Teo
Paul Teo
Communications
and Engagement
Donovan Seng
Donavan Seng
Compliance
IBF Management Team - Veronica Chia
Veronica Chia
Examinations
IBF Management Team - Jason Mak
Jason Mak
Information Technology
IBF Management Team - Leow Heiliang
Leow Heliang
Risk and Governance
IBF Management Team - Hee Siew Lie
Hee Siew Lie
Standards, Accreditation
and Certification
IBF Management Team - Sharon Lim
Sharon Lim
Training Grant
and Finance
Khoo Hui Seng
Khoo Hui Seng
Talent Schemes
Administration
IBF Management Team - Tan Yan Wei
Tan Yan Wei
Workforce and Talent
Development

Principal Officer

Mr Ng Nam Sin
Chief Executive Officer

Auditors

Deloitte & Touche LLP
Public Accountants and Chartered Accountants

Secretary to the Council

Jaya Marlyni D/O Sivanesan

Solicitors

KGP Legal LLC
Advocates & Solicitors

Downloads